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Magic Pen Pals
  • Meet the Pals
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Contact Us

We're here to help

Have a question, concern, or just want to say hi? We'd love to hear from you.

Email Us

For general inquiries and support

hello@magicpenpals.com

Live Chat

Quick answers during business hours

Available Mon-Fri, 9am-5pm ET

Response Time

We aim to respond within

24 hours on business days

Mailing Address

Magic Pen Pals

Austin, TX

Common Topics

What can we help with?

Subscription & Billing

Questions about your plan, payments, cancellations, or refunds.

View billing FAQ→

Letters & Delivery

Missing letters, shipping questions, or issues with delivery.

View delivery FAQ→

Safety & Privacy

Concerns about your child's data, content safety, or COPPA compliance.

View safety details→

Press & Media

Interview requests, press kits, and media inquiries.

Visit press page→
Magic Pen Pals

Screen-free magic delivered monthly. Personalized letters from AI pen pals that remember, surprise, and inspire — while giving back to kids in need.

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